Hostel System
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Why start now?

Hostel and hotel management requires reliable, stable PMS software which simplifies, expedites or automates many of the front desk processes. FrontDesk Master offers an affordable, online management system which revolutionizes reception tasks. Its channel manager will help you manage booking portals, and the online booking engine will boost your website & Facebook reservations. Try it now for free and see why FrontDesk Master is endorsed by hundreds of managers to be one of the best web-based hostel software applications on the market. 30-day free trial. No contracts. No risk. Cancel anytime.

We help Managers…

By optimizing business practices and solving multiple day-to-day problems.

We support Reception Staff…

By simplifying & streamlining thousands of processes.

We are your Partners in Success…

By taking care of your team and your property.

You will increase profits

By making more informed decisions based on the critical data that we provide.

Your team’s efficiency will increase

By automating and eliminating repetitive time-consuming tasks.

Your guest satisfaction will skyrocket

Less mistakes and more time available means more energy and focus on your guests.

10 years of experience

We listen to our customers and transform feedback into a powerful tool.

Live staff training

We work directly with your staff to ensure that your team understands how everything works, right from the start.

Outstanding support

We understand that support is just as important as functionality, and we are always here to help.

Free trial. No setup fee. No obligation.

We don’t resort to gimmicks to obtain your business. Give it a try and decide for yourself if it will work for your business.

Express setup & migration

We will help you to get everything set up and will get any upcoming bookings downloaded or migrated from other systems.

No contract. No risk.

We will never lock you into a contract. Customer satisfaction is our number one goal!


Always happy to help you!

Request a callback

FrontDesk Master - online system for hostel & hotels

FrontDesk Master delivers cutting-edge technology to accommodation facilities such as hostels, hotels, bed and breakfasts or AirBnBs. It provides hostel managers with all of the necessary tools and functionality they need to run the business effectively and efficiently. The software solves two main problems: it makes reception tasks easier and less error prone, and it empowers the managers with data analytics and control over day to day processes and long-term strategies. All functionality is available online in both desktop and mobile browsers. A real-time updated calendar view, instant booking updates, credit card validation, email notifications, automated emails, and revenue manager; these are just the tip of the iceberg. Also, private rooms and dorm beds can not only be easily managed but they also can be sold dynamically through the channel manager or website booking engine under multiple configurations to increase hostel revenue. The simplification of reception chores, advanced hostel management, integrated channel manager and booking engine ensure a no compromise, best in class cloud PMS system for hostel and hotel managers.

Powerful but friendly Management System Online

FrontDesk Master is a no compromise, web-based system with the power and flexibility of a desktop application.


  • Innovative
  • Cloud-based
  • Provides simple solutions to complex problems
  • For either a single property or a chain of properties
  • For hostels, hotels, B&Bs, rentals or apartments

Everything in One Place

FrontDesk Master assists with managing & taking full control over crucial daily operations. It facilitates:

  • The entire reservation life cycle
  • Channel Management (direct connections, not 3rd party integrations)
  • Financial Management
  • Staff Management
  • Reporting & Forecasts
  • Invoicing & Tax Support
  • Powerful Auto-emailing

Unique – Sell 1 Room as either dorm or private!

Our innovative dynamic room inventory allows you to offer each room as multiple room types, both in the booking engine and on other booking portals:

  • Don’t limit your sales!
  • Don’t leave your rooms unoccupied!
  • Increase revenue!

Revenue Manager & Competitor Rate Scanner

  • Automated Price Strategies synchronized with channels
  • Automated Room Type Adjustment
  • Ability to track the prices of selected competitors

Credit card Validation

  • Get complete credit card details with your bookings (Secured by SSL & PayPal)
  • Minimize losses from no-shows
  • Charge late cancellation fees
  • Decline fake or fraudulent credit cards

Facebook & Website Booking Engine

Make it easy for your clients to make bookings.

  • Facebook Wall Engine
  • Fully Customizable
  • Integrated with Live Chat

Built-in Proprietary Channel Manager

FrontDesk Master has direct connections with the biggest booking channels, providing real-time booking updates.

  • No 3rd-party integrations
  • No delays
  • Instant & automatic calendar updates
  • Bookings downloaded immediately

Scheduled Automated Emails

Built-in email manager allows sending emails, confirmations and reminders to guests.

  • Beautiful responsive booking confirmations
  • Reminders sent before guests arrive
  • Follow up surveys after guests check out
  • Set up different email templates for different channels
  • Multi-language support!


Clients say about our products HostelSystem & FrontDesk Master:


I have been working in this hostel for four years and I do not want to remember times without HostelSystem. Great job guys!”

Good Bye Lenin – Let’s Rock, Krakow, Poland

Hostel System is a great option, Im really happy with this software, is really friendly and easy to use. The support people are lovely, always super helpful. Im recommend 100% this software to manager your hotel.

Casa Zen Guest House, Santa Teresa, Costa Rica

We spent more than half year to find a property management system for our hostel, hotel and service apartment that can support multi-location users. HostelSystem version is the only option which can satisfy all the requirements we want. It is a powerful tool with innovation and intelligent design. Moreover, the support team is pro-active and […]

YesInn Hostels, Honk Kong, China

Great value for money. And always striving to improve to make our work easier!

Hedonist Hostel, Belgrade, Serbia

After 1 year testing many different PMS out there, I chose HS for their stability, price and excellent features. I´ve been recommending it since then. I´m very happy with my choice :)Hostel system made our life much more more paper and no wasting time..big change.

Caipi Hostel, Rio de Janeiro, Brasil

Exelent value for the money. Offer many features all-in-one. Extremely user friendly and easy to use. Good job!

Apple Inn, Lodnon, England


Hostelsystem saves a lots of time for me! The possibilitiy of setting up virtual rooms is great and brings more guests for the hostel.

Ananas Hostel, Pecs, Hungary

Most powerful, most efficient software I have seen for hostels. (…) but the most absolutely thrilling service and support.

Good Bye Lenin – Nature, Zakopane, Poland

Hostelsystem is a purpose designed software which has really made a huge difference to the way we run our hostel. It was the first system we used at the front desk and i dont see any reason why we would ever want to change. It has a vast array of useful features, designed just for […]

Discovery Rwanda, Kigali, Rwanda

I have tried lots of systems. But that was the first one which was really user-friendly. No problems with staff training and absolutely great that you can use it on many computers in the same time! Moreover, I love the way it grows and improves. The synchronization with portals – thumbs up guys! I recommend it […]

Good Bye Lenin – Pub & Garden, Krakow, Poland

Hostelsystem is a very complete management system with great features made for hostels with fast support. Highly recommended.

Casa Espana, Madrid, Spain

Great tool, it had made my Summer so much easier!

Escudellers House, Barcelona, Spain

I’ve spend a long time online researching about a perfect property management system and I can tell the one that fit better on what I was looking for is Hostel System. Besides being the most user friendly PMS I’ve tried, which makes it easy training the Staff. Hostel System has lots of excellent features that […]

Lemon Spirit Hostel, Rio de Janeiro, Brasil

We are very happy to be using HostelSystem as ou PMS. It give us total control of guests and rooms/beds and finance. One plus is that techincal support always getting back to us very quickly when we need them, also they keep updating new features to make a better PMS. HostelSystem is a great PMS […]

The Spire Hostel, Dublin, Ireland

HostelSystem helped us to avoid lots of Excel paper work. Now updating rates and availability on portals is as easy as pressing a button!

Dream House and Dream Hostel, Kiev, Ukraine

Great system, very user friendly, not too complex.

Chmielna 5, Warsaw, Poland

En mi opinion, Hostel System es un software muy completo, tenemos realmente todo lo que necesitamos para manejar nuestro hostal de una manera fácil, con el manejamos reservas en linea con Hostel World y Hostel Bookers, trabajamos con las opciones que tiene de administrador y usuario lo que hace muy fácil llevar control sobre el […]

Chocolate Hostel, Bogota, Colombia

Excelentre sistema, excelente servicio, siempre mejorando y creciendo!!! La mejor herramienta para tu Hostel!

Jodanga Hostel, Santa Cruz, Bolivia

Já trabalhos com esses desenvolvedores tem mais de 3 anos e sempre confiamos muito no trabalho deles. O sistema atual, HostelSystem, é sem dúvida o melhor que já usamos, muito confiável, com atualizações periódicas que buscam sempre melhorar as funcionalidades já existentes e incluir novas funcionalidades. A integração com o Hostelworld e Hostelbookers é uma […]

Nomad Hostel, Buzios, Brasil
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